FAQ

FAQ Help Center

Find quick answers about downloads, file types, Cricut/Silhouette use, and commercial licensing.

Digital Cut File FAQs

POPULAR QUESTIONS

After checkout, you’ll receive a download link on your order page and by email. Download to a computer for the easiest unzip and upload process..

Most listings include SVG, PNG (300 DPI), and DXF. Each listing shows exactly what’s included in the download.

No. All products are digital downloads. You will not receive a physical item in the mail.

ZIP files must be unzipped before use. On Windows, right-click → “Extract All.” On Mac, double-click the ZIP to extract..

Yes. Upload the SVG for the best cut quality. PNG files are best for Print Then Cut..

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Downloads, Licenses & Usage

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Yes—commercial use is allowed for finished physical products you create, unless the listing states otherwise. You may not resell, share, or redistribute the digital files.

No. Files may not be resold, shared, gifted, or uploaded to other sites. Your purchase is for personal use and/or limited small-business use for finished products only.

Check spam/junk and search your inbox for “Crafty Cuttables.” You can also download from your account order page after logging in.

Message us and include the file name and what machine/software you’re using. We’ll resend the file or provide a corrected version if needed.

Yes. Sales and coupon offers are posted on the website and shared occasionally with subscribers. Check the Shop page for current specials.

Our products are digital downloads, not physical items. Files are available instantly after purchase—no shipping required.

Because digital downloads are delivered instantly, we can’t offer refunds. If you have an issue, message us and we’ll help fix it..

Please Reach Out to us!